Returns & Exchanges

At DirDirect, we want to ensure you are completely satisfied with your high-performance sports gear. If your purchase isn't the right fit, you can return unused items in their original packaging within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account portal or visit our returns center with your order number and email address to start the process.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop the package off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned equipment, we will issue a refund to your original payment method within 5-7 business days.